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Welcome to Horizon Tech LLC


Horizon Tech LLC provides small and mid-sized businesses with a dedicated partner to lead IT operations, strategy, and daily support. By serving as an embedded member of the leadership team, Horizon Tech eliminates the complexity of technology management while ensuring the business maintains 100% ownership of its hardware and software licenses.

About Us

Business-First Technology Management


Horizon Tech LLC was established to provide an alternative to the traditional MSP model. After two decades of managing IT infrastructure and leading technical operations , the focus of this firm is to act as a true extension of your business - providing the technical vision of a CTO with the hands-on reliability of a dedicated IT manager.


The Ownership Advantage


Most providers prioritize their own service stacks and subscription markups. Horizon Tech prioritizes your independence. Every license is registered to your company, and every piece of hardware is a business asset you own.


Horizon Tech provides the expertise to design, deploy, and manage these systems, ensuring you are never "locked in" to a vendor or service provider.


What Horizon Tech Delivers


  • Strategic Partnership: Participating in business planning to ensure technology spend aligns with company goals.


  • Full-Spectrum Management: Overseeing everything from desktop support and helpdesk assistance to server migrations and infrastructure roll-outs.


  • Operational Stability: Implementing reliable systems that reduce recurring issues and simplify day-to-day work.


  • Expert Guidance: Navigating vendor management, budgeting, and technical challenges based on 20 years of real-world experience.


  • Security Baseline Management: Ensuring your environment meets necessary standards like CIS, NIST or SOC2 through professional oversight and third-party collaboration.

The Partnership Standard

Conflict-Free Guidance

Without the incentive of markups or commissions, Horizon Tech provides objective advice tailored to your specific budget and goals

Total Asset Ownership

Integrity means the client retains full control. Horizon Tech manages the environment, but the client owns every license, account, and piece of infrastructure. This ensures long-term independence and business continuity.

Transparent Leadership

Technology should never be a "black box." Horizon Tech prioritizes clear documentation and straightforward communication, translating complex technical challenges into practical business decisions for leadership

Our Services

Fractional IT Leadership

Horizon Tech provides executive-level guidance on technology roadmaps, budgeting, and strategic decision-making to ensure IT spend aligns with business goals while overseeing alignment with essential cybersecurity baselines.

Operational Support & Helpdesk

This service delivers responsive troubleshooting and proactive endpoint management to resolve daily technical friction and simplify operations, ensuring the team remains productive and focused.

Infrastructure & Server Operations

Drawing on deep technical expertise, the firm manages the full lifecycle of Windows Server environments, Active Directory, and virtualization, including complex migrations and system rollouts designed for stability

Technical Stack Development

Focusing on client independence, Horizon Tech assists in selecting and deploying custom hardware and software tools where all licensing and assets are registered directly to the business to avoid proprietary vendor lock-in.

Deployment & Integration

Professional integration services cover the physical foundation of the business, from precision hardware installation and full rack builds to the establishment of secure, resilient network foundations.

Resilience & Recovery

Leveraging real-world experience navigating high-impact disruptions, this service prioritizes business continuity through robust backup strategies, incident response readiness, and the prevention of repeat failures.

FAQs

Horizon Tech LLC provides fractional IT leadership and full-spectrum operations for businesses requiring a dedicated technology advocate. Leveraging over 20 years of experience, the firm manages everything from daily helpdesk and server migrations to infrastructure rollouts and cybersecurity baseline alignment. This model prioritizes client independence, ensuring the business retains 100% ownership of all hardware and licensing rather than being locked into a traditional MSP subscription.

Support requests are managed through a dedicated email address, a direct phone line, or a secure online portal. This ensures every technical issue is tracked, documented, and resolved with the oversight of an experienced technical partner.

Yes, Horizon Tech LLC provides remote assistance and virtual meetings to deliver efficient technical support. 

Horizon Tech LLC specializes in supporting small and mid-sized businesses across professional sectors such as manufacturing, financial services, real estate, and healthcare. Drawing on extensive experience with both local and international operations, the firm manages the technical challenges inherent in diverse business environments. While purely residential services are not provided to the general public, dedicated technical support is extended to the C-suite executives and ownership of existing business clients to ensure seamless leadership continuity.

Yes, Horizon Tech LLC provides flexible technical leadership tailored to the specific operational requirements of each organization. Whether a business requires a custom-built IT stack, specialized server migrations, or assistance attaining specific cybersecurity baselines like NIST or SOC2, the service model is designed to scale with the business. This ensures that every partnership is built around the unique strategic goals and infrastructure needs of the client.

All requests are addressed according to the service agreement, with a typical response time within one hour to ensure operational issues are handled promptly.

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